Privacy policy

Last updated: April 21, 2026

PRIVACY POLICY

This is the Privacy Policy (“Policy”) of Drapes De Dezire (hereinafter referred to as “Us/We/Our”), which operates https://drapesdedzire.com/ (the “Website”). This Policy discloses our information practices for this Website and related services (“Services”) provided by us, including the nature of information collected us.

By using the Website and creating an account, you expressly consent to the collection and use of your information in accordance with this Policy. This Policy applies to all users of the Website, whether casual users or registered users, including customers and partners who engage in transactions on the Website.

If you consent to the collection of your information, it shall be interpreted that you have read this Policy and Terms of Use available on the Website, and you have provided your explicit consent after fully understanding the terms and conditions herein.

 1.           Collection of Information

1.1.     By accepting this Policy, you authorize us to process any information (if collected) that you provide on our Website. We will ensure that such information is not sold or shared with any unauthorized third parties.

1.2.      To provide you with a seamless shopping experience, we collect the following types of information:

·      Personal Data: When you sign up, create an account or place an order, we may ask you to provide personally identifiable information, including your first and last name, email address, phone number and complete shipping and billing address (including City, State, and ZIP/Postal code).

·    Usage and Tracking Data: We automatically collect information on how the Website is accessed and used. This includes your device's Internet Protocol (IP) address, browser type, pages visited and the time and date of your visit. We may also collect your account history with us including all billing information and communications, payment history etc. We also use cookies and similar tracking technologies to remember your preferences and improve our website's functionality.

 2.           How We Use the Information We Collect

2.1.       We use the collected data for the following essential business purposes:

2.1.1.  to manage your registered user account and process, fulfill and deliver your orders.

2.1.2.  to provide customer support and respond to your inquiries.

2.1.3. to notify you about changes to our Services, order updates and delivery statuses.

2.1.4.  to send you newsletters, marketing or promotional materials regarding our new collections, provided you have not opted out of such communications.

 2.2.       This information may also be used when you contact us through chat or email. 

3.           IP Address & Location Information

3.1.    When you visit our Website, we may collect your IP address to help diagnose problems, administer and tune the operation of the Website, track traffic and gather demographic information. This data, subject to collection, is used only to improve our Website, products and customer service. 

3.2.      In case we may collect your location, it may only be to enhance the functionality of the Website. By using our Website, you consent to this data collection.

 4.           Cookies and Web Beacons

4.1. We do not intentionally collect any data through cookies and other monitoring technologies.

4.2.  Subject to collection, we use cookies and similar tracking technologies to track the activity on our Service.

4.3.   You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

5.           Sharing of Information

5.1.  We respect your privacy and do not sell your personal data. We only share your information on a strict need-to-know basis:

• We share necessary details (like your name, address, and phone number) with trusted third-party service providers, such as courier and delivery partners, to fulfill your orders.
• We use secure third-party payment processors for all transactions. We do not store or collect your payment card details. 

 5.2. We may disclose any of your personal information, if collected, to comply with legal obligations, regulatory requests, or court orders, and to protect our rights and safety and that of our users and the public.

 6.           Behavioral Advertising

6.1. We use your information to deliver targeted advertisements or marketing communications that we believe may be of interest to you.  

7.           Data Security and Retention

7.1.   We strive to use commercially acceptable means to protect your personal data; however, no method of transmission over the Internet is 100% secure. 

7.2.     We will retain your Personal Data only for as long as is necessary to fulfil the purposes outlined in this Policy, resolve disputes and comply with our legal obligations.

8.           Your Rights

8.1.       Upon request, we will remove, modify and/or delete any personal information that we may have in our database.

8.2.  You have the right to ask us not to process your personal data, if collected, for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the e-mail address below.

 9.           Security Measures

9.1.       We have implemented reasonable security practices reflecting our commitment to high security standards in protecting your information. While no method of transmission over the Internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.

 10.        Children’s Privacy

10.1.    Our Website is not directed at anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. 

10.2.   If we become aware that we have collected any data from children without verification of parental consent, we take steps to remove that information from our servers.

 11.        Phishing

11.1.    Safeguarding information to help protect you from identity theft is a top priority and we at Drapes De Dezire take all measures to protect identity theft. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

 12.        Links

12.1.  This Website shall contain links and advertisements which may lead you to other websites, applications or platforms. Please note that once you leave our Website you will be subjected to the privacy policy of the other Website and this Policy will no longer apply. By using this Website, you signify your agreement to the terms of this Policy.

 13.        Limit of Liability

13.1.    Notwithstanding anything to the contrary in this Policy or any other terms of service or use applicable as between us and you, our aggregate liability hereunder towards direct damages shall be limited to INR 1,000 (Indian Rupees One Thousand) only. Our liability shall not extend to any indirect or remote damages whatsoever, including but not limited to special, incidental, consequential or punitive damages or loss of profits.

 14.        Contact Us

14.1.   If you believe that we have not complied with this Policy with respect to your personal information or would like us to update information, we have about you or your preferences or if you have any questions about our Policy, please feel free to contact our Privacy Grievance Officer at: sellersupport@drapesdedzire.com 

 15.        Applicability of Policy

15.1.    While this Policy applies to all personal information collected, stored and used by us, it is intended to comply only with the applicable laws of India. All matters of dispute are subject only to the courts in the city of Bangalore, India.

 16.        Compliance

16.1.  We shall always cooperate with regulatory authorities and investigating agencies in India in the matter of treatment of personal information.

17.        Severability

17.1. In the event that any part of this Policy shall be held by a court of competent jurisdiction to be unlawful or otherwise unenforceable, the remainder of this Policy shall remain in full force and effect to the maximum extent possible, and an attempt shall be made to substitute the unenforceable provision with an enforceable provision of similar intent.

 18.        Amendments

18.1.  We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page.  

End of Privacy Policy.